Shipping
We're excited to provide you with top-quality products and exceptional service. To ensure a smooth shopping experience, please review our Shipping Policy below:
1. Order Processing:
- All orders are processed within 2 business days (excluding weekends and holidays) after payment confirmation.
- Orders placed after 5 pm AEDT will be processed on the next business day.
2. Shipping Methods and Times:
- We offer standard and express shipping options.
- Shipping times vary depending on the selected shipping method and your location.
- Standard shipping typically takes 3 to 7 business days within Australia.
- Expedited shipping options may be available for faster delivery.
- Please note that shipping times may be affected during peak seasons or unforeseen circumstances such as natural disasters or postal strikes. We appreciate your patience and understanding during such times.
3. Shipping Rates:
Standard Shipping:
| Region | Order Value Under AUD 90 | Order Value Above AUD 90 |
|---|---|---|
| Australia | AUD 10 | Free Shipping |
| New Zealand | AUD 15 | Free Shipping |
| United States | AUD 20 | Free Shipping |
| Europe | AUD 20 | Free Shipping |
| Asia | AUD 20 | Free Shipping |
- We may offer free shipping promotions from time to time. Please check our website or promotional emails for current offers.
4. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your shipment using the provided tracking number on our website or the carrier's website.
5. International Shipping:
- We currently ship to select countries internationally. Please refer to our website for the list of countries we ship to.
- International shipping times may vary due to customs processing and other factors outside of our control.
- Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.
6. Shipping Address:
- Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to update your shipping address after placing your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
7. Shipping Restrictions:
- We are unable to ship to P.O. boxes or APO/FPO addresses.
- Certain products may have shipping restrictions due to size, weight, or legal regulations. Please refer to the product description for any applicable shipping restrictions.
8. Delivery Issues:
- If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
9. Contact Us:
- If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer service team at hello@breezybody.com We're here to assist you and ensure your satisfaction with every aspect of your shopping experience.
Note: This Shipping Policy is subject to change without prior notice. Please review our website for the most up-to-date information regarding shipping rates, methods, and restrictions.